Defies pandemic to keep clients operational
Facing countless Covid-19 tests and weeks in quarantine, Globetech’s IT consultants keep travelling the world to make sure ships are operational.
“It’s our job to keep our clients’ ships secure and at sea. Ships are all over the world. Where they are, we go,” says Daniel Krogstad, IT consultant at Globetech.
He usually spends 100 days on the road every year, as do his colleagues. But since March 2020, going abroad have been more strenuous and complicated.
Krogstad has stopped counting the number of times he has been tested for corona. During the pandemic he has spent several weeks in quarantine at home.
“It is very impractical to have to stay 7-10 days more or less locked inside your own house, not being able to live an ordinary social life. Luckily, I am allowed to walk my dogs, during weekends I’ve gone camping, and then there is, of course, hours spent gaming or in front of the television,” Krogstad says smilingly.
For Globetech, it is important to have consultants willing to travel, even when the circumstances are difficult and demanding.
“We are fortunate to have highly qualified and motivated employees who thrive in their jobs and who enjoy traveling. They go out of their way for Globetech and our customers,” says Atle Øya Fiskebekk, Chief Operating Officer at Globetech.
In rare instances when travelling has been impossible, Globetech has been forced to hire a local third-party service provider. Fiskebekk says it is “not an ideal situation”.
“Ocean-based IT is complicated. Our services include safety, quality assurance, marking of cables and equipment, and gathering of accurate information. Our own ICT consultants have performed between 30 and 300 installations world-wide. No-one knows ocean-based IT better than these guys,” says Fiskebekk.
Senior IT consultant Bernt Nilsen has been in Poland, Finland, Sweden and Denmark within the last 12 months. Everywhere he has travelled, restrictions have been tight.
“Yes, everything is very strict. We are not allowed to meet the crew or share a meal with them. We are barely allowed to get a cup of coffee. As a rule, we should not touch anything but our own equipment on board,” says Nilsen.
Even though Globetech has sent people on the road during the pandemic, several assignments in Canada, Tasmania and Singapore have been postponed. Other tasks have been done remotely.
“Several shipping companies have made their vessels more accessible for us, for instance by docking in Norway or Denmark, rather than the Netherlands,” says Tor Sigurd Gjertsen.
He was infected by the corona virus on a holiday to Las Palmas in March last year but is constantly in self-imposed quarantines when returning from a business trip.
“I still get my job done. Globetech is a modern, flexible workplace – meaning that we are able to provide our clients 24-7 also from home offices,” says Gjertsen.